Sweep/Brush Train Mermaid Off-the-Shoulder Sleeveless Lace Prom Dresses
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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
SHIPPING & RETURN
The estimated production time is within 2 weeks before items are shipped. Rush Production is available for an additional nonrefundable fee.
Shipping Time—Standard Shipping
SHIPPING is an additional 3-10 days depending on Location and Shipping Method.Shipping time option will be provided at checkout See More Return Policy.
1) Worry-Free Returns are available for standard sizes within 14 days. Custom sizes are final sale.
2) Please make sure they are in their original conditions - unworn, unwashed, unaltered, undamaged, clean, free of lint and hair and with tags intact and attached.
This is a measurement of the fullest part of your bust or body circumference at the bust. It is a body measurement which measures the circumference of a woman's torso at the level of the breasts.
Wrap the tape around the fullest part of your bust and center the tape on your back so it's levelled all the way around.
This isn't your bra size!
Your arms should be relaxed, and down at your sides.
Wear the bra you're planning to wear with your dress when taking this.
This is a measurement of your natural waistline, or the smallest part of your waist.
Run tape around natural waistline, keeping tape parallel with floor. Bend to one side to find natural indentation in torso. This is your natural waist.
This is a measurement around fullest part of your buttocks.
Wrap tape around the fullest part of your hips, which is usually 7-9" below your natural waistline. Keep tape parallel with floor all the way around.
HOLLOW TO HEM
This is the distance from your hollow to the hem of the dress.
Hold the measuring tape at your hollow while a friend pulls it down to the length you want your dress.
When taking this measurement, stand straight with your feet together.
We define knee length as the area just below your knee caps.
Measuring too high may result in a dress that is too short.
If this is a floor length dress please make sure you measure without wearing shoes.
BACK SHOULDER WIDTH
This is the distance from the edge of the left shoulder across to the prominent neck bone located at the center of the back of the neck continuing to the edge of the right shoulder.
Place the tape on "top" of the shoulders. Measure from the edge of the left shoulder across to the prominent neck bone located at the center of the back of the neck continuing to the edge of the right shoulder.
This is the measurement from your shoulder seam to where you would like your sleeve to end.
Measure from your shoulder seam to desired sleeve length with your arm relaxed by your side to get the best possible measurement.
Measure with your arm slightly bent.
This is the measurement of your armhole.
In order to take your armscye measurement, you must wrap the measuring tape over the top of your shoulder and around under your armpit.
This is a measurement around the fullest part of your upper arm.
Measure with the muscle relaxed.