The above days are all business days, during the major holidays, the number of airport freight will increase and the transportation will be delayed. If you need your order urgently, please contact us in advance and inform us of the date you need. We will arrange it for you as soon as possible.
THE SHIPPING FEE: Our shipping costs depend on the total weight of your order and the country the dresses will be shipped to.
Before your order is shipped, dennisdresses site must process your orders and pass strict quality control tests on all your projects. Therefore, the total delivery time is different from the separate shipping time
Production And Delivery Time
♦ Total Delivery Time = Processing Time + Shipping Time
♦ If your order contains multiple items, they will be shipped together.
Specific processing time depends on the items. The delivery time of accessories, swatches and ome itemsdepends on our inventory and they can be shipped within 24 hours when we have sufficient stock.
We will process your order within 24 hours and inform our tailors to start making dresses for you. Therefore, if you want to cancel the order, please contact us within 24 hours, and we will charge for cancellation of the order for more than 24 hours, because the fabric used in the dress has been cut. For detailed cancellation policy, please refer to our Order Cancellation page.
We also offer an expedited service for customers who need a dress urgently you can the service of rush order for some styles. You can choose the Arrival Date on the option on our product page. When you choose a very early date, the system will automatically calculate the extra cost of the rush production for your dress and there will be a visible sign on the price. However, if you receive the dress at a very late date, we will give you a 5% discount. In order to have enough time to make you a better-fitting and more sophisticated dress, you'd better place your order early.
Anymore, if you do not receive your order within the time frame you choose, we will offer you limited reimbursement.