We welcome all questions about purchase, order and after-sales service. We have friendly representatives ready to help you.

If you have any questions, please kindly visit our FAQ first. The Help Center provides answers to most common questions.

After-sales Support:

For questions regarding Order Status and other after-sales support, log in My Orders and click on the order you need help with. From the detailed order page, you can easily review order details, track order progress.

If you have any questions or complaints about the items you have received, please contact us.

All After Sales inquiries are handled thoroughly. We will reply as soon as we have the result, please be patient. No inquiry is left unanswered.

You can submit a complaint following the steps, our team will take care of it within one working day, please check your account regularly to get the latest update, you will be notified by E-mail at the same time. We usually respond to all inquiries within one working day.

Pre-sales Support:

For any questions before you place an order, please kindly visit our Help Center. The Help Center provides answers to most common questions. In addition, we have friendly service representatives ready to help you. We strive to provide you excellent customer service, and we will do as much as we can to enhance your shopping experience. Should you have any questions, remarks or advice, please don’t hesitate to contact us.